How AI answers work
Why does grounding matter for brands?
Grounding matters because it connects an answer's claims to supplied evidence or an external source of information.
Grounding can help constrain a response to relevant material. It differs from simply generating plausible wording from learned patterns.
Evidence still needs checking for accuracy and relevance. A grounded answer can misread a source or make claims that extend beyond it.
In Seenford
Why it matters in Seenford: every verdict has a receipt showing the exact sentence the engine wrote.
Example
An answer bases its description of a service area on an accessible coverage page.
Related terms
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