How AI answers work

What is retrieval-augmented generation (RAG)?

Retrieval-augmented generation (RAG) is a method that supplies retrieved information to a generative model as context for its answer.

The retrieved material can come from web pages, documents or other collections. Retrieval selects material; generation uses that context to compose a response.

The method can support current or specialised answers, but errors remain possible. Relevant information may be missed or misrepresented.

In Seenford

Seenford measures retrieval-augmented generation outcomes through the answers returned, with exact-sentence receipts for every verdict.

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Example

A support assistant retrieves a policy document before answering a question about eligibility.

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