How AI answers work
What is personalisation and memory?
Personalisation and memory describe how saved preferences and prior interactions can influence which brands appear and how answers are framed.
Personalisation adapts a response to a user or context. Memory refers to information retained for use beyond the immediate message, where the system supports it.
Availability and behaviour vary by service and settings. An answer shaped by personal history may not represent a fresh interaction.
In Seenford
Seenford measures answers from clean sessions, not personalised ones.
Example
A saved location causes an assistant to favour nearby suppliers.
Related terms
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